Auto Regulators Dismissed Defect Tied to 13 Deaths
By HILARY STOUT, DANIELLE IVORY and MATTHEW L. WALD, New York Times
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Federal safety regulators received more than 260 complaints over the last 11 years about General Motors vehicles that suddenly turned off while being driven, but they declined to investigate the problem, which G.M. now says is linked to 13 deaths and requires the recall of more than 1.6 million cars worldwide.
A New York Times analysis of consumer complaints submitted to the National Highway Traffic Safety Administration found that since February 2003 it received an average of two complaints a month about potentially dangerous shutdowns, but it repeatedly responded that there was not enough evidence of a problem to warrant a safety investigation. The complaints — the most recent of which was filed on Thursday — involved six G.M. models that the automaker is now recalling because of defective ignition switches that can shut off engines and power systems and disable air bags. G.M. said the first recall notices were mailed on Friday to the owners of the vehicles.
Many of the complaints detailed frightening scenes in which moving cars suddenly stalled at high speeds, on highways, in the middle of city traffic, and while crossing railroad tracks. A number of the complaints warned of catastrophic consequences if something was not done.
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“When the vehicle shuts down, it gives no warning, it just does it,” wrote one driver of a 2005 Chevrolet Cobalt. “I drive my car to and from work praying that it won’t shut down on me while on the freeway.”
Another driver wrote of the same model: “Engine stops while driving — cannot steer nor brake so controlling the car to a safe stop is very dangerous.”